The collar works really well.

They were very nice and understanding of the situation.

This is the first collar that really works

Wife uses it mostly. Have a larger (14-15lbs) mini Dachshund that would not stop barking at doorbell or loud trucks. Collar just fits. Responds to beep most cases, rarely need to escalate to the vibration and used the shock feature only once. Wife loves it.

this collar was exactly what I wanted. Easy to use and prefect vibrate setting was just what I needed. There are three options noise, vibrate or shock. I have a mild dog so the noise and vibrate are all I need. He is 72 lbs and took notice of the vibrate right away.

Once I set the levels on the settings and synched up the collar and remote, it works perfectly.. No problems.